Store Policies

Delivery Guarantee:

At FEI CORP, we guarantee delivery on all purchases—no matter the circumstances. If your item doesn’t arrive, we’ll issue a full replacement or refund. Contact us immediately if there are any delivery issues.

Returns & Refunds

Return Policy:

You may return any item within 60 days of purchase. To be eligible, items must be unused and in their original packaging.

Please include proof of purchase when initiating a return. Contact us at: fareastern.corp@gmail.com

[Return Address]
FEI CORP
P.O. Box 3212
Alhambra, CA 91803

Refunds:

Once we receive and inspect your returned item, we will notify you of the approval or denial of your refund.

If approved, your refund will be processed and automatically applied to your original method of payment within five business days.

Delayed or Missing Refunds:

If you haven’t received a refund:

  1. Check your bank account again.

  2. Contact your credit card provider—it may take time to officially post.

  3. Reach out to your bank—processing delays are common.
    If the issue persists, contact us via email.

Exchanges:

We replace items only if they are defective or damaged. To request an exchange for the same item, email us and mail your item to: FEI CORP P.O. Box 3212, Alhambra, CA 91803.

Return Shipping:

Customers are responsible for return shipping costs. These are non-refundable and will be deducted from any applicable refund.

Shipping times for exchanges may vary depending on your location.